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Data protection document

TK11 Status Privacy Policy — Your In data protection Our Commitment

Tk11 status believes every member's personal information is a trust held sacred. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.

SSL 256-bit Encryption
No data shared with third parties
Updated: January 2026
🔒 All Personal Data is Fully Encrypted
🚫 Sale to third parties is strictly prohibited
👤 No Use Without Member Consent
🗑️ Right to Request Data Deletion

This policy applies to:

  • • Using the tk11 status website
  • • Using the tk11 status mobile app
  • • Contacting our support team
  • • Any deposits and withdrawals
Section 01

Introduction & Who We Are

When you register with tk11 status, play games, or use our services, certain information naturally comes to us. This Privacy Policy explains all of that information with complete transparency.

Tk11 status is an online gaming platform serving members in Bangladesh. We take your privacy seriously, and this policy is written in plain, straightforward language so every member can understand it.

If you have any questions after reading this policy, please reach out to our support team. We're always here to help.

tk11 status follows applicable data protection standards in Bangladesh and ensures privacy protection that meets international benchmarks.

Section 02

What Information We Collect

Tk11 status collects only what is necessary to provide our services. We do not ask for unnecessary or excessive information. Data is collected in three main categories:

🔵 Information provided at registration:

  • Full Name (as per National ID)
  • Mobile Number (as the primary contact method)
  • Date of birth (for age verification)
  • Email address (optional, for security notifications)
  • Payment Method Details (bKash / Nagad / Rocket Number)

🟣 Information automatically collected during platform use:

  • Device type, operating system, and browser information
  • IP address (for security and fraud prevention)
  • Login Time & Session Duration
  • Gaming history and results
  • Transaction History & Retention Period

🟡 Information collected for KYC verification:

  • Copy of National ID (NID) or passport
  • Selfie or Face Verification Photo
  • Proof of Mobile Banking Account Ownership

KYC information is used solely for identity verification and is stored with the highest level of security.

Section 03

How and Why Your Information Is Used

Tk11 status uses your information solely to improve our services and personalize your experience. We never share your data with third parties for advertising purposes.

Data type Purpose of Use Legal Basis
Name and mobile number Account management and transaction verification Contractual requirement
Date of birth Age Verification (Confirming 18+) Legal Obligation
Payment Information Deposit/withdrawal processing Contractual requirement
Gaming History Fairness Assurance & Dispute Resolution Legitimate Interest
IP Address Fraud Prevention & Security Legitimate Interest
KYC Documents Identity Verification & Anti-Money Laundering Legal Obligation

Your information is never sold or transferred to advertisers or data brokers.

Section 04

When and with whom information may be shared

Tk11 status does not share your information with third parties — this is a core principle we stand by. There are, however, a limited number of exceptional circumstances where we may be legally required to do so. These are outlined below:

  • Payment Processor: Only the minimum information required to process bKash, Nagad, and Rocket transactions — strictly limited to those transactions.
  • Law Enforcement Agencies: Information may be disclosed under legal obligation upon receipt of a court order or government directive.
  • Security auditor: Third-party security experts may access limited information only during system testing — never personal data.
  • Company sale or merger: In the event of an ownership change at tk11 status, the new owner will be bound by this Privacy Policy.

If information is disclosed for legal reasons, the member will be notified (where legally permissible).

Section 05

Our Security Measures

Tk11 status uses industry-leading technology to protect your data. We never compromise on security, because the trust of our members is our greatest asset.

  • SSL 256-bit TLS Encryption: All data transfers are secured with bank-grade encryption.
  • AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted.
  • Two-factor authentication (2FA): OTP verification for an additional layer of security.
  • Real-Time Fraud Detection: Our AI-powered system detects suspicious activity in real time.
  • Regular security audits: Regular penetration testing conducted by third-party experts.
  • Employee training: All staff undergo strict privacy and confidentiality training.
  • Data backup and recovery: Encrypted backups stored across multiple secure locations.

Should a security breach occur, tk11 status will notify all affected members within 72 hours.

Section 06

How long information is retained

Tk11 status does not retain data longer than necessary. Each type of information has a defined retention period — once that period expires, it is securely deleted.

Data type Retention Period Reason
Account Information For as long as the account remains active Service Delivery
Transaction Records 5 Years Legal Retention Obligations
KYC Documents 5 Years (even after account closure) Anti-Money Laundering Law
Gaming History 3 Years Dispute Resolution
Log Files (IP, Session) 12 Months Security analysis
Cookie data Up to 30 Days User Experience
Marketing Communications Until Consent is Withdrawn Member Preferences
Section 07

Cookie Policy

Cookies are small data files stored in your browser. tk11 status uses cookies to enhance your experience. We use three types of cookies:

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect some platform functionality.

Section 08

Your Data Rights

As a tk11 status member, you have several important rights over your own data. Get to know them and use them whenever you need to.

01
Right to access information

You may request to know what information we hold about you.

02
Right to Rectification

You may request corrections to any inaccurate or outdated information.

03
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

04
Right to Restrict Processing

You can request that the use of your information be restricted for specific purposes.

05
Right to Data Portability

You may request a copy of the information we hold about you.

06
Right to Object

You can opt out of marketing messages at any time.

To exercise any of the rights above, write to us at [email protected]. We will respond within 7 business days.

Section 09

Minor Protection

Tk11 status strictly prohibits the registration and data collection of anyone under 18. Our age verification system ensures that no minors can access the platform.

  • Date of birth verification is mandatory at the time of registration.
  • If there is any doubt, identity is re-verified using the National ID.
  • If an underage account is identified, it is immediately suspended and all associated data is deleted.
  • Parents who have concerns can contact us immediately.
Section 10

Changes to the Privacy Policy

Tk11 status may update this Privacy Policy when necessary. For significant changes, we notify members via mobile and post a notice on the platform.

  • You will be notified 7 days before any significant changes take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • Previous versions are available in the archive.
Section 11

Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Privacy Team. We aim to respond within 7 business days.

Response Time:
Within 7 Business Days
Live Chat:
Available 24/7
Language:
Bengali & English

Our Our data protection commitment

6 Core Pillars of Data Protection at tk11 status

Zero Data Sales Policy

Tk11 status never sells your information to advertisers or data brokers — this commitment is at the heart of everything we do.

Bank-Grade Encryption

SSL 256-bit TLS encryption — the same technology used by the world's leading banks.

Minimal Data Collection

Tk11 status collects only the information that is genuinely necessary. Collecting more data than needed goes against our policy.

Your Data, Your Control

Members retain the right to view, correct, and delete their information. You can submit a request at any time.

Regular independent audits

Third-party security experts regularly audit tk11 status's data protection systems.

Rapid incident detection

In the event of a security breach, affected members will be notified within 72 hours. We do not hide incidents.

Privacy Related FAQs

Most Frequently Asked by Members

Yes, customer support chat conversations are saved — but solely for service quality improvement and dispute resolution purposes. These records are never shared with third parties and are deleted after a maximum of 12 months.

Most data is deleted upon account closure. However, transaction records and KYC information may be retained for up to 5 years due to legal retention obligations. After that period, they are deleted as well.

No. tk11 status does not share any information with your family. Your gaming activity is entirely private. However, transaction records may appear on your mobile banking statement — this is outside tk11 status's control.

Based on your consent only. During registration, you can choose which types of messages you wish to receive. You can turn off marketing messages at any time via your account settings or by contacting the support team.
🔐

Your Information Fully Secure — Join Now

Your data is secure at tk11 status. Bank-grade encryption, a zero data-selling policy, and 24/7 security monitoring — get started safely today.

SSL 256-bit No data selling Independent Audit
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